Shop Policy

Due to the personalized nature of our products, all sales are final. However, we are very committed to ensuring that you receive a product that meets our high standards. If you believe there is an issue with the quality of your magnet please notify us within 30 days of receiving your order. We will gladly review your concern and, if necessary, offer an exchange of the exact photo to make it right.

Non Returnable Items

Unfortunately, we cannot accept returns on gift cards.

How To Request An Exchange

To request an exchange due to a quality issue, please email us within 30 days of receiving your order at help@alohasquared.com. Be sure to include your order number, a description of the issue, and a clear photo of the problem. We will respond promptly and work with you to resolve the issue.

Thank you for choosing Aloha Squared! We appreciate your understanding and support of our small, family-owned business.